It is wonderful of Tranquility to offer these coupons. Mary Jane gives a fantastic massage.

I always enjoy my visits to Tranquility.

I had a wonderful experience with Neil, my hairdresser. He far surpassed what I expected for the visit and I can't be happier with Neil's expertise and efforts to make.

The front desk staff was very helpful and friendly

This was a gift for a friend. The new Bubalina line is great!

The people that provide the services are FANTASTIC, but the front desk staff needs severe improvement. There never seems to be enough people at the front desk to answer the phones, make appointments and allow guests to pay. Furthermore, they never seems to know exactly what they are doing. 9 times out of 10, they have to consult someone else with more experience to help them. If the check-in/check-out procedure was better and if it were easier to make an appointment, I would definitely recommend Tranquility to all of my friends. Instead, I usuallu recommend the people that provide the services and provide my friends with a warning about the slow service at the front desk.

The people supplying the services (massages, pedicures, haircuts, etc.) are always fantastic at their jobs. It is the people at the front desk that reallyneed imrpovement. I've been coming Tranquility for quite sometime and have always encountered problems with the desk staff. There never seems to be enough of them. At this particular visit, I had to wait a full 10 minutes to pay and schedulemy next appointment (with absolutely no apology from the staff who was answering phones the entire time). This was at 11am on a weekday, which is not even one of their busy times. I just can't emphasize enough that the desk staff needs improvement.